At Bright Bills, we strive to deliver high-quality accounting and CPA services. Due to the nature of our services, our refund policy is structured as follows:

Service-Based Nature

As accounting services involve time, expertise, and resource allocation, refunds are limited once work has commenced.

Eligibility for Refund

Refunds may be considered only if:

• The service has not yet started
• A cancellation request is made within 24 hours of payment
• There is a proven failure to deliver the agreed service

Non-Refundable Cases

Refunds will not be issued in the following situations:

• Work has already been initiated or completed
• Required documents or information were not provided by the client
• Change of mind after service delivery has begun

Partial Refunds

In certain cases, partial refunds may be granted depending on the stage of work completed.

Refund Process

Approved refunds will be processed within 7–10 business days via the original payment method.